Ticket #247 (accepted defect)
Installer fails to restart explorer.exe when upgrading on Vista
|Reported by:||email@example.com||Owned by:||alamaison|
|Priority:||minor (e.g. uncommon, cosmetic, has workaround)||Milestone:||2.0 Extra features|
1.) if pgm-engaged explorer windows are open, your installer asks if you want to close them and try to re-open later. a 'yes' lets your installer kill explorer.exe (the whole process) and not merely the offending windows. the avg user will be totally flumoxed when explorer-run services are gone after the install!
2.) connections using pageant keys fail. i cannot test p/w auth since none of my servers operate in that mode.
aside from fixing the faults, supra, what you need to make your project viable:
A.) a connection edit feature. requiring a user to delete and re-enter the whole set of connection params is very poor design.
B.) if you insist on using pageant, either always load it or set a flag when a connection wants to use it and then load it under those circumstances. if a user already has keys, inserting an SFTP key routine is trivial and i would think it better to integrate keys rather than rely on outside resources. if they do not have keys, there are std routines that produce them through openssh and are also trivial to insert.
C.) produce a connection dialogue box showing progress. allowing a connection to silently die -- telling the user nothing -- is not bad practice it is no practice.
D.) produce a manual and have it accessible from what little UI you provide.
E.) provide a link from your UI to your site and have the site an actual destination where informative wiki and fora activites are supported.
F.) provide a support forum which would instill user confidence, expand info dissemination, and eliminate reduplicative and/or un-necessary bug reporting.
- Component changed from authentication to winapi
- Priority changed from critical (affects core workflow) to minor (e.g. uncommon, cosmetic, has workaround)
- Status changed from new to accepted
- Summary changed from newest version bombs on vista to Installer fails to restart explorer.exe when upgrading on Vista