Ticket #107 (closed defect: worksforme)

Opened 9 years ago

Last modified 7 years ago

Unable to access the directory

Reported by: libertr@yahoo.es Owned by: alamaison
Priority: major (affects peripheral workflow) Milestone:
Component: authentication Version: 0.4.6
Keywords: Cc:

Description

It is very hard to make a new user works.I always get "Unable to access the directory"

I have try to check with other clients and it works.Also I checked the logs and it says user logged in.

I have had the case where after too many attempts I have made one user works on one compputer and when I have tried on another computer then I got the same error."Unable to access the directory"

Thanks

Change History

comment:1 in reply to: ↑ description Changed 9 years ago by alamaison

Replying to libertr@…:

It is very hard to make a new user works.I always get "Unable to access the directory"

I need much more information. When do you get this error? What does the details sections say?

I have try to check with other clients and it works.Also I checked the logs and it says user logged in.

Unlike many clients, Swish requires you to enter the starting path when you create a connection and this path must exist. Did you enter this path correctly?

I have had the case where after too many attempts I have made one user works on one compputer and when I have tried on another computer then I got the same error."Unable to access the directory"

Too many attempts at what?

comment:2 follow-up: ↓ 3 Changed 9 years ago by anonymous

It is very hard to make a new user works.I always get "Unable to access the directory"

I need much more information. When do you get this error? What does the details sections say?

Answer:

Right after I enter the password.It says Failed opening remote file

I have try to check with other clients and it works.Also I checked the logs and it says user logged in.

Unlike many clients, Swish requires you to enter the starting path when you create a connection and this path must exist. Did you enter this path correctly?

Answer

Yes.I have tried with multiple users and many many times.

I have had the case where after too many attempts I have made one user works on one compputer and when I have tried on another computer then I got the same error."Unable to access the directory"

Too many attempts at what?

answer

Connecting to the home folder of the user.Deleting a recreating the SFTP connection on the client computer.

comment:3 in reply to: ↑ 2 Changed 9 years ago by alamaison

Replying to anonymous:

It is very hard to make a new user works.I always get "Unable to access the directory"

I need much more information. When do you get this error? What does the details sections say?

Right after I enter the password.It says Failed opening remote file

Hmmm, one of Swish's less informative error messages. I though I'd gotten rid of useless messages like this but apparently not.

Note to self: investigate why an SSH error is being reported for a LIBSSH2_ERROR_SFTP_PROTOCOL error ( http://trac.libssh2.org/browser/libssh2/src/sftp.c?rev=d4a768af4ed3180f9596b32c4b162a3db9d4366e#L935).

I have had the case where after too many attempts I have made one user works on one compputer and when I have tried on another computer then I got the same error."Unable to access the directory"

So just to be extra clear, are you ever able to connect to another computer using Swish?

If so, is there anything different about the times that you can't connect?

comment:4 Changed 7 years ago by alamaison

Is this problem still occuring?

comment:5 Changed 7 years ago by alamaison

  • Status changed from new to closed
  • Resolution set to worksforme

Closing. Please reopen if problem still occurs.

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